Q: Why do we need to standardize communications?

Adoption and utilization of standards will enable a common infrastructure to facilitate meaningful and interoperable electronic data communication between all technologies and all stakeholders in a flexible, cost effective and efficient manner.

Q: What are the benefits of using the SHIB?

There are many benefits of using the SHIB and listed below are just a few examples:

  • Reduced complexity – health insurance stakeholders currently adopt a point-to-point integration in order to transact the health insurance process. With SHIB, health insurance stakeholders need only to connect to this central bus (SHIB) in order to get access to the rest of the stakeholders.
  • Streamlining administrative tasks and improving staff efficiency – by automatically connecting with clinical and administrative systems to fill information appropriately.
  • Reducing risk – by reducing transcription errors and reducing response times.
  • Costs saving – standardized electronic transactions eliminate many complications of paper-based and proprietary electronic, transactions resulting in information which is validated and may be easily indexed, searchable and may be readily accessible as paperless digital records.


    Q: Who will have access to the SHIB data?


    The safeguarding of any SHIB data from unauthorized access is paramount and strict security safeguards will be implemented to the highest national standards. Access to data will be limited to the owners of the data (ie. Individual organization) in accordance with current legislation.


    Q: How will the SHIB data be used?


    The primary use of data sent through the SHIB is to support communication between healthcare providers and insurance companies and Third Party Administrators acting on behalf of insurers. SHIB will be also hold this data primarily for establishing a platform for proper decision making in relation to health insurance that transforms the Kingdom into an exemplary model in the region and worldwide in this domain.